Contact Us

For a faster response, simply reply to your Paid order receipt email
support@ryantuerck.com
Replies within 1-2 business days

Is international shipping available? (outside the United States)

Yes! Customers are responsible for any customs or import duties, which will be assessed upon delivery and are not included in the total price.

Can I mail it to an overseas Military address?

Yes! We proudly mail to all APO and FPO military addresses.

Can I mail it to my PO Box?

Yes! We can mail to PO Boxes, both Domestically and for International Orders

Can I Return or Exchange my Order?

For domestic (United States) orders, reply to your paid order receipt email within 3 days of receiving your order.
All International orders are considered final. Email support@ryantuerck.com for help.

Will I receive tracking for my order?

Yes! Once your order has shipped, we'll email you the tracking info (for both international and domestic orders). Orders are usually processed within 1 business day (excluding holidays).

When will I receive my order?

Once your order ship, the tracking link we email you will have the most up-to-date information.

Can I cancel my order?

Email us by responding to your paid email receipt. If your order has not already been processed and packed, a full refund can be issued.

I'd like to change my order

Simply reply to your paid email receipt with the changes you'd like. If your order has not already been processed and packed, we can make those changes for you.

What currency is used to make the purchase?

United States Dollar (USD), though your bank or credit card typically converts it automatically to your local currency on your bank statements once you checkout.